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FAQ's


FORGOT PASSWORD


To retrieve your password, kindly follow the steps outlined below:

  • i. From the Login page, Click the link 'Forgot Password?' just below the Login button
  • ii. Enter your registered mobile number in the text-box provided
  • iii. Click the 'Submit' button
Forgot Password

CHANGE PASSWORD


To change your password, kindly follow the steps outlined below:

  • i. Login to your account on the Give 'n' Take Lottery's Website
  • ii. Click 'My Account' tab from the menu-tabs displayed.
  • iii. Thereafter, Click 'Change Password' sub-tab from the sub-tabs displayed..
  • iv. Enter your current password
  • v. Enter your New password and Confirm the new password by entering it again
  • vi. Click the 'Submit' button

Your password will be changed from the old to the new password.

RETRIEVE CONFIRMATION CODE


If you deleted the SMS containing your confirmation code just before activating your account; Kindly click the 'Resend Confirmation Code' button below. Your confirmation code will be re-sent via SMS to the registered mobile number.

Resend Confirmation Code

DIDN'T RECEIVE CONFIRMATION CODE:


If you did not receive your confirmation code via SMS after registration, kindly follow the steps outlined below:

  • i. Delete some old messages from your inbox folder
  • ii. Ensure you do not have DND services currently activated on your mobile number
If you still do not receive the code, kindly click 'Retrieve Confirmation Code' tab for more information.